Delivery

Dispatching orders

Our orders are dispatched Monday to Friday. For UK next day delivery, you need to place your order before midday. Any orders placed after midday on a Friday will be dispatched on the following Monday.

 

Delivery

Standard Delivery within the UK (mainland and islands) - Our delivery partner, Royal Mail, aims to deliver within 2-3 working days. Deliveries will be made Monday - Saturday (exc. bank holidays).

Next day within the UK -  Royal Mail aims to deliver on the next working day.

International Orders - We ship worldwide. Deliveries will need to be signed for. We aim to deliver within 5-7 working days.

 

Returns

Returns

We’re sure you will love your Liquiproof LABS products but if for any reason you are not entirely satisfied with your purchase, we're here to help!

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, the product must be unused and in the same condition that you received it. Your item must be in the original packaging and you need to have the receipt or proof of purchase.

 

Refunds

Once we receive your return, we will inspect all products and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the returned package.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). This may take a number of days to appear in your account – timing will vary depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.

 

If you have any questions on how to return your item to us, please do contact us.

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